Case Study
In 2006 TDSM contracted with a multi-national client to deliver an automated solution which allows their head office to provide services to more than 300 branches, including automated emails to over 3000 employees.
Within the first six months our client realized annual savings in excess of $400,000, in addition to catching up on an overwhelming backlog.
TDSM has recommended processes that reduced the delivery time of new projects while saving our client an additional hundreds of thousands of dollars from 2007 to current.
Keeping Customer Costs Down
The challenges of satisfying multi-national clients inspired TDSM to create a set of rapid-development tools that guarantee our clients least-cost, custom design & development.
Customer Expectations
State-of-the-art, performance, tuning routines allow TDSM to optimize applications and even share data across multi-platforms.
Client-server applications can be incorporated into multiple networks, including SAN environments.
Customers naturally expect immediate data retrieval. TDSM delivers.
Applications available in both windows and web-based formats guarantee equal and economical protection to every client,
from a single truck to an international corporation or government agency.
TDSM’s awareness of customer needs and concern for detail is also reflected in our easy to read, real-time reports.
At a glance, managers can review any deviations from normal daily activities.
Analytical reports allow management to compare past performance, implement corrective action;
and monitor daily operations to ensure desired results are achieved, or to recommend change.
Custom Projects
Our professional development team is experienced managing both large and small projects.
Each project begins with a clear understanding of the expected outcome followed with full documentation to include mutually agreed milestones.
Upon approval, TDSM clients receive continuous progress reports throughout every step of design and development.
Our experience suggests that mid-term spec changes are common.
“Client change requests receive immediate attention” to ensure they are quickly massaged into an existing project
with the least possible impact on milestones.
All TDSM applications are fully tested to ensure error-free deployment and complete customer satisfaction.